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About MFactory

Value Added ICT
Solutions Provider

MFactory is an end-to-end ICT Solutions company. Initially founded to deliver high quality mobile applications, MFactory has extended its offerings to cater for all critical ICT services to organisations.

MFactory follows an approach of understanding each customer pain point, thereafter aims to deliver on its promises in a timely manner to customers.

MFactory follows a value added services approach, whereby each solution is custom fitted to match each client's needs. We prioritize delivery to our clients and we take extra steps to deliver the best services.

At MFactory, we don't just deliver ICT solutions. We become your technology partner. Our strength lies in understanding your unique challenges and crafting tailor-made solutions that drive real business value. With a focus on quality, speed, and innovation, we help you stay ahead in a fast-evolving digital landscape.

From mobile apps to enterprise systems, AI, and managed services, our end-to-end capabilities ensure you have the support you need every step of the way. We're responsive, reliable, and committed to delivering outcomes, not just services.

With over 15 years of experience, MFactory understands that no two industries are the same. We've developed deep insight into the unique ICT needs of our clients, allowing us to deliver custom, future-proof solutions that align with your goals and industry requirements.

We don't just provide IT. We understand your environment and help you thrive in it.

Our Core Values

Our culture is built around four key attributes that differentiate us from our competition.

01

Customer-Centricity

We listen first, act with intent, and always prioritize client success.

02

Innovation

We embrace emerging technologies to deliver future-proof solutions.

03

Integrity

We build trust through transparency, accountability, and honest communication.

04

Excellence

We go beyond expectations to ensure top-quality service and outcomes.

Why Us

Why we're the most
trusted IT company.

With an unwavering passion to help your people succeed, years of technical experience backed by our custom solutions, process and unparalleled customer service, we deliver every time.

People

You deserve the best. We have the best. Simply put, we care. Every single one of us, from the account managers to the technicians. We hire, train and have the highest skilled team focused on putting your needs first.

Purpose

Your security and peace of mind drive us to be better every day. Simplifying the complex, saving you money and staying ahead of rapidly changing technology are why we wake up each morning. We're geeks with a cause.

Process

It's not just what we do, but how we do it. Our time tested delivery methods, communication process and premium software and hardware tools ensure consistent results and customer satisfaction again and again.

Our Team

Get to know
us better.

Our staff has a variety of industry-recognized certifications and degrees

One of many ways that we aim to keep providing customers with the best possible service is our continued investment in the education and growth of our people. We only hire the most highly-skilled professionals, and continually train and keep them updated in the latest technologies so we can help you win and grow your business.

Our Team Is Here to Support Your Team

With decades of IT experience, our technicians, engineers, business consultants, help-desk professionals and account managers focus on your business and how we can help you achieve business success.

Contact us today for an initial consultation to learn how we can address your greatest IT needs.

Get in Touch
Events

Latest Events

MFactory Helpdesk Launch at AWS Offices
Launch Event calendar_today 16 October 2025 location_on AWS Offices, Johannesburg

MFactory Helpdesk Launch Event at AWS Offices

On the 16th of October 2025, MFactory officially launched the MFactory Helpdesk at the AWS offices in Johannesburg, a major milestone in our journey to deliver smarter, more efficient customer support solutions.

The event brought together industry partners, AWS representatives, and technology innovators to celebrate this exciting new chapter. Guests enjoyed live demos, product showcases, and insightful discussions about the future of AI-powered customer service.

We are incredibly proud of our team and grateful to everyone who joined us in making this launch a success. The day was filled with inspiring conversations, collaboration, and a shared vision for transforming digital support experiences.

Careers

Start your journey.

Grow your career as we grow.

Join the team that's changing IT services. We put our people first. When we place a high value on our team's happiness, work/life balance, and professional development, everybody wins, clients included.

Explore Open Positions
MFactory team
Start the Conversation

Take charge of your
business continuity.

We're happy to answer any questions you may have and help you determine which of our services best fit your needs.

Schedule a Free Consultation +27 10 880 7336
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